Shipping Policy

🚚 Shipping Policy – Hazari Impex

Last Updated: October 2025

At Hazari Impex, we aim to make your shopping experience fast, simple, and reliable.
We deliver nationwide across Pakistan — from major cities to remote areas — ensuring that your order reaches you safely and on time.

🕒 Order Processing Time

  • All confirmed orders are processed within 24–48 business hours.

  • Orders placed on weekends, or public holidays will be processed the next working day.

  • Once processed, you’ll receive a confirmation message or email with tracking details.

🚛 Delivery Time & Carriers

  • Standard Delivery: 2–5 working days for major cities (Karachi, Lahore, Islamabad, Rawalpindi).

  • Other Cities & Remote Areas: 5–7 working days.

  • All deliveries are handled by trusted courier partners such as TCS, Leopards, Shaheen Cargo.

Please note that delivery times may vary slightly during sale events, holidays, or unforeseen courier delays.

💸 Shipping Charges

  • Additional Rs. 150 Per Kilogram on all orders above 1KG.

  • For orders below 1KG, a flat fee of Rs. 350 and 400 applies on different categoreis where as larger dimension products have varying charges Rs. 1000,1500 & 2000

  • Shipping charges (if any) are calculated and shown at checkout before payment.

💳 Payment Methods

We currently offer:

  • Cash on Delivery (COD) nationwide.

  • Online Payments via debit/credit card or bank transfer.

All payments are secure and verified.

📦 Order Tracking

Once your order is shipped, you’ll receive:

  • A tracking ID via SMS or email.

  • You can track your order directly through our courier partner’s website.
    If you face any delay or tracking issues, our support team is always here to help.

🧾 Delivery Policy

  • Please ensure your delivery address and contact number are accurate at checkout.

  • If the courier is unable to reach you after two attempts, the order may be returned to us.

  • In case of a damaged or missing parcel, kindly contact us within 48 hours of receiving the order.

🛠️ Custom Orders & Heavy Items

For bulk or heavy items (industrial, camping sets, etc.), delivery time may vary (5–10 working days). Our team will coordinate shipping details directly with you.

📞 Need Help?

Our customer care team is here to assist you Monday–Saturday (10 AM – 7 PM).
📩 Email: info@hazari.com.pk

📞 Phone/WhatsApp: 03308883031

✅ Hazari Impex Promise:
Safe Packaging • Real Products • Real Service